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BDigital Technologies – Privacy Policy

Last Updated: 11/14/2025

BDigital Technologies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, support systems, or communications—including SMS messaging.

By using our website or services, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Service address or project location

  • Billing information

  • Messages sent through forms, email, or SMS

  • Details related to your support requests or installations

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type & version

  • Device information

  • Pages visited

  • Cookies and tracking data

C. Communication Preferences

If you opt to receive SMS or email updates, we record your consent and communication preferences.

2. How We Use Your Information

We use your information to:

  • Provide services, installations, and support

  • Schedule appointments and send service updates

  • Improve our website and client experience

  • Respond to questions or support requests

  • Manage invoices and billing

  • Send updates related to your services, membership, or equipment

  • Send optional marketing or promotional materials (only with consent)

  • Deliver SMS messages (appointment reminders, service updates, alerts, etc.)

We only collect the information necessary for effective service delivery.

3. SMS-Specific Privacy Notice

If you opt in to receive SMS text messages:

  • You consent to receive SMS messages at the phone number you provide

  • Message frequency varies

  • Message & data rates may apply

  • Your information will NOT be sold or shared with third parties for marketing

  • You may reply STOP to opt out at any time, or HELP for assistance

(See our full SMS Terms & Conditions page for details.)

4. How We Store & Protect Your Information

We take data security seriously.
We use industry-standard measures to protect your data, including:

  • Encrypted storage where applicable

  • Secure servers

  • Access controls

  • Trusted third-party processors with privacy commitments

Although no method is 100% secure, we take all reasonable measures to safeguard your information.

5. How We Share Information

We do not sell your information.

We may share information only with:

  • Trusted service providers who support our business (e.g., payment processors, messaging platforms, scheduling tools)

  • Technicians or partners involved in your installation or service

  • Legal authorities if required to comply with the law

These partners are prohibited from using your information for their own marketing purposes.

6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve website performance

  • Personalize your experience

  • Analyze website traffic

  • Support marketing campaigns (optional)

You may disable cookies in your browser at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Correct or update your information

  • Opt out of marketing messages

  • Opt out of SMS msgs by replying STOP

  • Request deletion of your personal information

  • Request a copy of your data

To make a request, email us at:
This email address is being protected from spambots. You need JavaScript enabled to view it.

8. Data Retention

We keep your information only as long as needed for:

  • Service history

  • Support cases

  • Compliance with laws

  • Business operations

You may request deletion unless retention is legally required.

9. Third-Party Links

Our site may contain links to third-party services (e.g., payment platforms, manufacturers, content sites).
We are not responsible for their privacy practices.
We encourage you to review their policies before providing information.

10. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect personal data from children.
If we learn we have received information from a minor, we will delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website or services indicates acceptance of the revised policy.

12. Contact Us

For questions about this Privacy Policy or your data, contact us:

📧 This email address is being protected from spambots. You need JavaScript enabled to view it.
📞 954-876-1348
🌐 bdigitaltechnologies.com

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